Rocking leadership with Jim Knight

Jim Knight has been bringing rock-star energy to the corporate world for decades—and showing others how to do the same.

Creating a customer experience habit with Jeannie Walters

We’ve all experienced one of those demoralizing customer experiences—the cold-shouldered barista, the uninterested salesperson—that can ruin your day and ensure you’ll never step foot in a business again. That’s why we’re so excited to be working with Jeannie Walters, an undisputed expert of the customer experience.