How to Listen

Discover the Hidden Key to Better Communication

Oscar Trimboli

If you want to be heard, you need to know how to listen.  

Communication isn’t all about what you say. It’s about what you hear, what you notice, and how you respond. In short: it’s about how you listen. And despite leaders spending 83 percent of their day listening, only 2 percent of them have ever been trained in how to listen effectively.

At a time when we are more technologically linked than ever, our conversations have never been more distracted and disconnected—because most don’t know how to truly listen.

The result? You constantly fight to be “heard” over all the noise and distraction. You feel frustrated, confused, ignored, and like no one is paying attention. You are drained and tired of repeating yourself. Work conversations take longer than necessary because most people only listen to 14 percent of what the speaker thinks and means.

In How to Listen, Oscar Trimboli, host of the Apple-award-winning podcast Deep Listening, shows you how to unlock your listening superpowers. Trimboli shares practical and pragmatic insights to help you notice when you aren’t listening—and what to do about it.

When you understand the art and science of listening, you’ll master the missing half of communication—and create a more powerful impact in your workplace and beyond.

Reviews

“When Oscar Trimboli has something to say about listening, listen. He’s the best in the world.”

Michael Bungay Stanier bestselling author of The Coaching Habit and How to Begin

“The most powerful leadership tool in my personal and professional life is the power of listening—truly listening to create the most remarkable connection with my family, colleagues, customers, and community partners. How to Listen provides valuable insights into how we can strengthen our communication and improve our listening approach in a
practical and meaningful way.”

Naysla Edwards vice president brand, charge cards, & member experience, American Express

“A powerful way to reimagine leadership, this book made me realize how much more we can use listening to build high-performance workplace cultures.”

Zoe Hayes head of B2C marketing, consumer apps, & sport partnerships, AUNZ at Google

“How to Listen is the missing piece in executive communications with practical and actionable tips to make us better listeners and, ultimately, better leaders. This book is a must for mastering communication skills in the twenty-first century.”

Joanna Stephens Kramer head of communications and public affairs, Johnson & Johnson MedTech

“When it comes to designing a strategy, a campaign, or liberating an idea, the most overlooked step is listening. How to Listen is a timely reminder of the impact that listening has.”

Nicole Taylor senior vice president and head of LEGO Agency

“Exploring a potent yet overlooked leadership competency, How to Listen is a pragmatic addition to an executive library.”

Stephen Johnston senior client partner, Korn Ferry

LESS

Oscar Trimboli is an author, host of the Apple award-winning podcast Deep Listening, and a sought-after keynote speaker. He is passionate about using the gift of listening to bring positive change in homes, workplaces, and cultures around the world.

Through his work with chairs, boards of directors, and executive teams in local, regional, and global organizations, Oscar has experienced firsthand the transformational impact leaders and organizations can have when they listen beyond the words.

He believes that leadership teams need to focus their attention and their listening on building organizations that have impact and create powerful legacies for the people they serve—today and, more importantly, for future generations.

Oscar is a marketing and technology industry veteran with over thirty years’ experience across general management, sales, marketing, and operations for Microsoft, PeopleSoft, Polycom, Professional Advantage, and Vodafone.

He consults with organizations including Air Canada, AstraZeneca, BAE Systems, CBRE, Cisco, Commonwealth Bank, Energy Australia, Estia Health, Google, HSBC, IAG, Macquarie Bank, Microsoft, PayPal, Qantas, Reebok, SAP, and TAL.

Oscar lives in Sydney with his wife, Jennie, where he helps first-time runners and ocean swimmers conquer their fears and contributes to the cure for cancer as part of Can Too, a cancer research charity.

ISBN 978-1-77458-191-9
$21.95 CAD • $17.95 USD
Published October 4, 2022

5.5 × 8.5 • 288 Pages
Paperback, ebook, audiobook